• Wolverhampton
  • Shrewsbury

About us

ABC Cars

Established of over 30 years, ABC has long been the trusted choice for customers across Wolverhampton growing in this time from 3 cars to over 300 vehicles. With a new office in Shrewsbury we are bringing our knowledge of the taxi industry to improve travel to the people of Shropshire also.

ABC Cars boasts a team of over 350 drivers which are experienced and trained to a high standard to ensure our customers receive the best possible customer service.

All drivers are

  • CRB Checked to an enhanced level
  • Medical Checked
  • In house examinations on knowledge of Wolverhampton
  • Local authority licensed

 

about us
About ABC Cars

Check out our latest Video to find out more about ABC Cars Wolverhampton and what we do to provide you with the best service!

Resposive Call Center

We have a state of the art Contact Centre employing over 50 members of staff. All employees are trained to the highest level of customer service. We have the best possible technology in the market allowing us to handle calls efficiently and providing the highest level of customer service. The contact centre staff also have a great understanding of the local area to provide a helpful hand to all travel requirements.

  • Operational 24 hours a day and 365 days a year
  • Over 10 agents at any one time
  • 90% of calls answered within 7 seconds
  • Handled over 1.5 million calls in 2016
Technology

Technology has always played a key role in our business.

We have always invested in the most innovative technology to make sure our service stands out from the rest.

App

App

First Customer app in Wolverhampton and only app that doesn’t charge you a fee for card bookings.

Online Booking

Online Booking

Booking a taxi online couldn’t be easier. Cash or account booking can be booked via our easy to use booking window.

Book Now
IVR and ABOP

IVR and ABOP

The fastest way to book a taxi on the phone, regular customers will hear the top two addresses they usually get picked up from. Just press 1 or 2 depending on where you want the taxi from.  No need to wait for a telephonist to answer your call or queries.

Tracking your taxi? Our system will automatically assist you telling the customer if thevehicle is on route and give the customer an eta.