• Wolverhampton
  • Shrewsbury

Terms and Conditions

Terms and conditions of use

  1. You must allow sufficient time when booking your taxi, i.e. 60 minutes for train journeys (especially for long journeys).
  2. For bus, coach and tram, you should book your taxi at least 30 minutes before the departure time.
  3. For Birmingham International Airport, you MUST book your taxi 5 HOURS BEFORE the flight departure time.
  4. Subsequently, for other airports, e.g. Heathrow, Manchester etc. etc. You should allow ample time for the taxi to be booked keeping in mind the distance and the traffic conditions.
  5.  ABC Cars shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time.
  6. You must order a suitable car size for the number of passengers and luggage.  ABC Cars cannot guarantee to carry excessive amounts of luggage.  Please note that a child, no matter what age, counts as one passenger.
  7. If you need to transport a wheelchair, please specify this at the time of booking.
  8. Any special requests or deviations from the original journey need to be notified and should not be booked online.  For those journeys we require you to ring our call centre on 01902 333333 or 01743 545454 for a tailored booking.
  9. Journeys that are booked for IMMEDIATELY will be subject to Vehicle availability.  This is especially for vehicles that seat more than four passengers.  Please check with the call centre on 01902 333333 or 01743 545454 to guarantee availability.
  10. Please ensure you have checked your booking details before submitting the form.  ABC Cars will not be held responsible for any mistakes made.
  11. Please inform our operator if you have any pets that may be travelling with you.  ABC Cars reserve the right to refuse any animals or Pets with the exception of Guide Dogs and other assistance dogs.
  12. Please ensure when booking that we cover the area that you’re in. 
  13. ABC Cars reserve the right to refuse the booking should the booking fall outside our operating areas.

Prices & Payments

  1. ABC Cars are regulated by Wolverhampton, Shropshire and Walsall Council.  All our online quoted prices include VAT.  Should you require a VAT receipt please email support@abc333333.co.uk
  2. The price you are quoted does NOT include any waiting time.  This is for a journey from one destination to another.  Should you require any extra pick-ups or drops, you need to notify the call centre, so the price can be arranged accordingly.
  3. Payment can be made by credit card, debit card or cash.  If you pay by card and cancel before vehicle is dispatched we will refund your full fare within 5 working days.  If vehicle has been dispatched or arrived we reserve the right to charge the full fare.
  4. The price quoted may differ slightly due to traffic, road closures, waiting times or delays due to unforeseen circumstances.  Please call our office on 01902 333333 (Wolverhampton) or 01743 545454 (Shrewsbury) if there any discrepancies with the prices and our operators will help resolve any issues.

The Service

  1. You shall be responsible for the behaviour of all the passengers in the vehicle during the journey.  You will be charged £40 to cover cleaning costs in the unlikely event of the vehicle being soiled by any passenger.
  2. Eating, drinking and/or smoking in the cars are not permitted.
  3. Children travelling with ABC Cars 

All children travelling under 12 years of age must be seated in the rear of the vehicle wearing the seatbelt provided. Children 3 years or under MUST be always seated on a belted adult’s lap if a child’s seat is not provided. Suitable child seats are NOT required or supplied, such seats if provided may not be retained by the driver for use on the return journey. The driver is reasonable for seatbelts on children 14 and under. If a child refuses to wear a seatbelt the driver can refuse travel. For more information see Conveying of children below.

 

  1. ABC Cars will not carry more passengers than its insurance or licensing allows.
  2. ABC Cars always prosecute for non-payment of fare.  Please ensure you have sufficient funds before booking.

Cancellations

If you need to cancel your booking, please contact ABC Cars as soon as possible.  If you cancel a booking after the vehicle has been dispatched then a charge may be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation. 

Liability

  1. ABC Cars shall use all reasonable endeavours to get you to your destination on time, but shall not be liable for any loss due to delays caused by road or traffic conditions beyond its control on the journey.  Under no circumstances shall ABC Cars be liable (in contract, tort or otherwise) for any loss of profits, business or for any indirect or consequential loss whatever.
  2. All luggage is carried entirely at your risk.
  3. ABC Cars shall be entitled to cancel all services and provide refunds in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control.  Surge Fares operate if there is extreme weather like heavy snow, we will always inform of fare before you book if inflated fares are in operation.  If the car breaks down during your journey ABC Cars will endeavour to arrange an alternative car to complete the journey as soon as practicable.
  4. You shall indemnify ABC Cars against all losses, costs, damages and expenses arising from any act or omission of any passenger in your party.
  5. Neither party excludes or limits its liability for death or personal injury caused by negligence, or for wilful default or fraudulent misrepresentation, or otherwise in any manner unenforceable by any applicable law.

Termination

ABC Cars will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and we will ask all passengers to vacate the vehicle as soon as it is safe to do so.  No refunds will be given if the journey is terminated part way through the hire.

Miscellaneous

           

  1. ABC Cars may subcontract its obligations under this Agreement.  You shall not assign, transfer or delegate any of your rights or obligations under this Agreement.
  2. ABC Cars may change these terms and conditions at any time by posting changes online.  Please review these terms and conditions regularly to ensure that you are aware of any changes.  All existing bookings will be at the rate quoted or applicable rate in effect at the time of booking.
  3. ABC Cars shall store, process and use all information regarding your personal details in accordance with the requirements of the Data Protection Act 1998.
  4. This Agreement and any accompanying quotation represent the entire agreement between you and ABC Cars in relation to its subject matter.  If there is any discrepancy between the terms of this Agreement and the quotation, the terms of this Agreement shall prevail.
  5. Nothing in this Agreement is intended to confer any benefit on any third party, whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise, and no third party shall have the right to enforce any rights under this Agreement except where otherwise agreed in writing.
  6. “ABC Cars” is a trading name for ABC Countdown Cars Ltd and ABC Cars (Shropshire) Ltd

Disputes

This Agreement shall be construed in accordance with English law and you and ABC Cars each agree to submit to the exclusive jurisdiction of the English Courts in respect of any dispute or claim arising out of or in connection with this Agreement.

Conveying of children

UK law states that taxis are exempt from legislation relating to children travelling in a baby/child seat or booster.  For Health and Safety reasons ABC Cars are unable to provide any form of child seat.  If you require a child seat for your journey it would be the child’s parent/carers responsibility to provide one and to fit the seat in the vehicle and to secure the child.  If you are booking a return journey and have your own child seat, the driver who carries out your booking will not store your child seat for the return journey, please note that the installation of the child seat must be carried out by you.  All seats handed to our drivers must be labelled with your return journey details.

 

1.1   These terms and conditions shall govern your use of our website.

1.2   By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3   If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.4   Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our [privacy and cookies policy].

2.      Credit

2.1   This document was created using a template from SEQ Legal (http://www.seqlegal.com).

3.      Copyright notice

3.1   Copyright (Bays International) [2017]

3.2   Subject to the express provisions of these terms and conditions:

(a)   We, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b)   All the copyright and other intellectual property rights in our website and the material on our website are reserved.

4.      Licence to use website

4.1   You may:

(a)   View pages from our website in a web browser;

(b)   Download pages from our website for caching in a web browser;

(c)    Print pages from our website;

4.2   Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

4.3   You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

4.4   Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

4.5   Unless you own or control the relevant rights in the material, you must not:

(a)   Republish material from our website (including republication on another website);

(b)   Sell, rent or sub-license material from our website;

(c)    Show any material from our website in public;

(d)   Exploit material from our website for a commercial purpose; or

(e)   Redistribute material from our website.

4.6   Notwithstanding Section 4.5, you may redistribute [our newsletter] in [print and electronic form] to [any person].

4.7   We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5.      Acceptable use

5.1   You must not:

(a)   Use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b)   Use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c)    Use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d)   Conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent];

(e)   Access or otherwise interact with our website using any robot, spider or other automated means [except for the purpose of search engine indexinG];

(f)    Violate the directives set out in the robots.txt file for our website]; or

(g)   Use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

5.2   You must not use data collected from our website to contact individuals, companies or other persons or entities.

5.3   You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.